1. Standard Reservations

• Cancellations made more than 24 hours before the scheduled pickup time will receive a full refund.
• Cancellations made within 24 hours of the scheduled pickup time will be charged 50% of the total booking amount.
• No-shows or cancellations within 3 hours of the scheduled pickup time will be charged the full booking amount.

2. Special Events and Peak Times

• Cancellations for special events, such as weddings, proms, or holidays, must be made at least 7 days in advance for a full refund.
• Cancellations made between 7 days and 48 hours before the scheduled event will be charged 50% of the total booking amount.
• Cancellations within 48 hours of the event or no-shows will be charged the full booking amount.

3. Airport Transfers

• Cancellations must be made at least 12 hours prior to the scheduled pickup time to receive a full refund.
• Cancellations made within 12 hours will be charged 50% of the total booking amount.
• No-shows will be charged the full booking amount.

4. Changes to Bookings

• Changes to reservations are subject to availability and may incur additional charges. Changes made within the cancellation periods may be considered a cancellation and subject to the cancellation fees mentioned above.

5. Refunds

• Refunds will be processed within 5-7 business days after a cancellation request has been approved.

6. Contact Information

• For cancellations or changes, please contact us directly at info@firstclasslimollc.com as soon as possible.

Note: First Class Limo reserves the right to modify this cancellation policy at any time. Clients will be notified of any changes.